FAQ

How do I order carbonless forms through NCR Forms?

Just click on the "Detail" icon next to the size, quantity and type of form needed. You will then have the opportunity to choose any additional ordering options such as sequential numbering or books with wraparound covers.

You can upload or email your files to NCR Forms. You will then get a preflighted proof back to approve within a business day. We recommend printing the copy to make certain it looks correct on paper. If it meets with your approval, let me know. We will then print and ship your entire order as soon as possible. Most orders ship within one business day, although large orders or orders with specific extras (numbering, bound books of forms) may take up to three business days.

Is it possible to add numbering to a carbonless form?

Yes. You can add numbering and other options when creating your order. Click "DETAILS" on the desired item and then select the options you want.

Is binding available?

Any of our carbonless paper forms can be bound. Simply click "DETAILS" and select the options you want. Wraparound coverings are available for these bound books.

Will my proof be emailed back to me?

Yes. Once you have uploaded or emailed your files, a proof will be emailed back to you along with all ordering instructions. You'll usually get this proof within a business day. Nothing will be printed until you have approved the proof.

Can I submit my own file?

Yes. Simply email it or upload it using our easy file uploader on our website.

What file types can I submit?

We accept Vector PDF (recommended), Word, and Excel files. Vector PDF files have the best image quality. Please do not submit bitmaps as they may result in fuzzy images or faded spots, but if you have to use a bitmap, make certain it's at least 600 DPI and is in grayscale. All black graphics should also be done in 100% grayscale black to get the best print results. Please use ¼ inch margins on all sides. Convert fonts to outlines where possible.

How many carbonless forms are in a ream?

• For 2 part forms there are 500 sheets per ream which yields 250 full page sets.
• For 3 part forms there are 501 sheets per ream which yields 167 full page sets.
• For 4 part forms there are 500 sheets per ream which yields 125 full page sets.

How many carbonless forms are in a case?

• For 2 part forms there are 500 sheets per ream, 10 reams in a full case, which yields 2500 full page sets.
• For 3 part forms there are 501 sheets per ream, 10 reams in a full case, which yields 1670 full page sets.
• For 4 part forms there are 500 sheets per ream, 10 reams in a full case, which yields 1250 full page sets.

What is your returns policy?

All claims MUST be made within 72 hours of receipt of your order for custom orders and within 90 days for non-custom orders. Shipping charges will not be refunded. Returned products must be in absolutely new and unused condition for refund. Should your print job contain manufacturing errors and/or defects, we will rerun and ship the job at no charge. NCRForms.com reserves the exclusive right to judge what a manufacturing error and defect is.

Note: Custom orders are any orders that are printed. Non-custom orders are all other products such as blank carbonless paper.

On a case by case basis we will investigate and determine if the damage was due to negligence on our part. Due to the nature of carbonless paper, small press marks may be present on the non white pages. Please email rich@ncrforms.com with questions. If a return is granted, you must return every single sheet, or item, that was sent to you unused. We appreciate your adherence and acceptance of these conditions.